What is an SLA? Best practices for service-level agreements
SLAs are a critical component of any outsourcing and technology vendor contract. Beyond listing expectations of service type and quality, an SLA provides remedies when requirements aren’t met....
View ArticleLos desafíos tecnológicos de la integración de EVO Banco en Bankinter
El pasado miércoles 18 de mayo, el Consejo de Administración de Bankinter aprobaba la integración de EVO Banco, filial de la entidad, dentro de su estructura matriz. El objetivo, según el comunicado...
View ArticleINE Security: Optimizing Teams for AI and Cybersecurity
2024 is rapidly shaping up to be a defining year in generative AI. While 2023 saw its emergence as a potent new technology, business leaders are now grappling with how to best leverage its...
View ArticleEl enfoque geográfico, clave para la sostenibilidad
La sostenibilidad es más que una tendencia. Es una necesidad y una responsabilidad que las organizaciones de todo tipo deben asumir para garantizar el bienestar de las generaciones presentes y...
View ArticleGoing ‘AI native’ with in-house ChatGPT the MITRE way
As a nonprofit R&D center for the US government, MITRE is no stranger to AI. Its researchers have long been working with IBM’s Watson AI technology, and so it would come as little surprise that —...
View ArticleAnthropic Claude 3.5 Sonnet is here, and it’s free
Anthropic, the AI startup that claims to differentiate itself from its peers as a responsible AI firm, launched a new AI model — Claude 3.5 Sonnet. This is the first model in its anticipated Claude...
View ArticleSAP, Salesforce lead $356 billion enterprise applications market: IDC
The market for enterprise applications grew 12% in 2023, to $356 billion, with the top 5 vendors — SAP, Salesforce, Oracle, Microsoft and Intuit — commanding a 21.2% market share between them,...
View ArticleThree key areas where healthcare IT leaders can deploy AI to improve patient...
Healthcare providers face formidable challenges in applying AI capabilities to patient care. Efforts to do so are testing the current regulatory framework. For example, the U.S. Food and Drug...
View ArticleHumanizing payor-provider interactions one task at a time
Healthcare providers have a clear and urgent requirement: they want payers to process authorizations, claims, and payments quickly and accurately. They have been long burdened by cumbersome, outdated...
View ArticlePharmaceutical IT leaders: Speed drug discovery and development with data lakes
In pharmaceutical and life sciences companies, data is vast, diverse, and growing. It includes such varied forms as clinical trial data, genomic sequences, assay biology, electronic health record...
View ArticleUse cloud computing to accelerate GenAI adoption in healthcare with Microsoft AI
Certain healthcare organizations have been slow to embrace cloud computing despite its proven benefits, largely due to security concerns. But cloud caution will also likely hinder the healthcare...
View ArticleHow to advance healthcare data interoperability with Microsoft Cloud
IT leaders have long been aware of the benefits that data interoperability creates, both internally and with external healthcare entities. Yet despite years of work and regulatory mandates, today’s...
View ArticleStrengthen the manufacturing supply chain with task specific GenAI tools and...
Manufacturing IT leaders are working to overhaul aging, rigid supply chains, with global geopolitical events adding still more urgency to that task. Priorities include: Optimizing demand planning...
View ArticleTask-specific GenAI copilots boost shopfloor productivity with Microsoft AI
Manufacturing IT leaders now can leverage technological advances that enable Microsoft AI assistants to become a human-friendly interface to shopfloor systems. Machine operators, mechanics,...
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Leveraging Microsoft AI: A game changer for manufacturing
The manufacturing edge is the hardware and software constellation on the plant’s premises. It encompasses the full range of end point devices and often a localized data center for storing data and...
View ArticleModernize manufacturing IT to maximize business value on Microsoft Cloud
Global disruptions are forcing large manufacturers to modernize outmoded, inflexible IT infrastructure. But to do so successfully, IT leaders must show that this effort is not merely a technology...
View ArticleSostenibilidad y tecnología, un binomio de futuro para el grupo bodeguero...
Rondan las 10 de la mañana cuando sobre la tarima colocan una mesa con dos copas de vino. Un poco pronto para dar cuenta de ellas, pensarán, no sin acierto, los miles de espectadores que esperan a que...
View ArticleDesmontando mitos en torno a la IA y su impacto en el ámbito corporativo
En el entorno empresarial actual, la inteligencia artificial (IA) se ha consolidado como una fuerza transformadora, prometiendo optimizar procesos, impulsar la innovación y abrir nuevas fronteras en...
View ArticleProsegur aúna tecnología y procesos bajo el paraguas Avos Tech
Prosegur ha optado por integrar en España su negocio de externalización de procesos y servicios tecnológicos (BPO, por sus siglas en inglés) bajo la marca Avos Tech. El propósito de esta decisión no...
View ArticleQatar’s Ooredoo and Nvidia partners for AI expansion
In a significant move towards advancing its digital infrastructure capabilities, Ooredoo Group has announced its partnership with NVIDIA, marking a pivotal step in fostering the AI revolution across...
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