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Workday launches Sana-based UI, autopilot agents, as it deepens its focus on AI

When Workday acquired Sana just about a year ago, it said that the combination of Sana’s AI with Workday’s platform would create a new “front door” to work. Today at its Workday Rising conference, it...

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A shared channel is not a principal: Whose authority is the agent spending?

Imagine an outside incident responder typing into a shared channel: “Roll back the production release, revoke every active session and send the incident update to the customer.” An engineering...

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Why process excellence will become the competitive advantage in the AI economy

The AI revolution is here, and enterprises everywhere are racing to deploy the latest tools, agents and models. Yet, the simple truth is that access to AI technology is no longer a competitive...

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6 IT wins to deliver before the year ends

CIOs entered the year with ambitions to bring more AI into their companies and start using AI to transform how work gets done. At the same time they also wanted to leverage tech to cut costs and boost...

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Stop sending me engineers: what OpenAI, Anthropic and Microsoft misread about...

The AI industry says enterprises can’t absorb AI. Its answer is to absorb it for them. That’s not the same thing. The engineer across the table knew the model cold. Not vendor-deck cold. He could tell...

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SAP customers seek renewed control over their ERP fate

“Claim your ground, lead your business” is the overarching motto of this year’s German-speaking SAP User Group (DSAG) congress — a slogan the organizers say aims to bring SAP’s technological vision in...

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AI’s hidden choices — and why getting them right avoids lock-in

The first wave of enterprise AI deployments was straightforward: a chat interface calling a model, wrapped around a few clear use cases. The next wave is driven by autonomous agents that maintain...

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12 standout CIO skills every company wants

Are you looking to become or move forward as a CIO? Then you’ll need to polish your business and leadership skills across a range of domains or risk career stagnation. “CIOs really need to be...

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The great AI pricing reset is coming. Are you ready?

Per-token pricing has become the default commercial language of generative AI, and practically every budget conversation now happens in those terms (tokens consumed, tokens generated, cost per million...

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Your AI governance model is already obsolete

IT and security leaders are well-versed in the risks of unauthorized integrations, misconfigured tools and vendor compliance. Now, AI has introduced a separate and harder-to-detect problem. Across...

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Governed context: The key to scaling enterprise AI

The AI revolution is experiencing some growing pains. Across industries, business leaders are confronting the same challenge: AI pilots dazzle, but they don’t scale. An agent that reasons brilliantly...

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Why CIOs should choose Samsung Galaxy Enterprise Edition

CIOs, it’s time to rethink your mobile device lifecycle Let’s start with an uncomfortable question: how much risk is hiding in devices that are no longer receiving security updates? Enterprise...

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AI won’t empty the software factory: Why the new engineers act like foremen

Human work has gone through several revolutions over the past few decades, each of them bringing a start to new careers and an end to others. Software careers, which seemed virtually untouchable a...

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Your AI foundation must extend without surrendering control

AI models are becoming short-term tenants in long-lived enterprise data estates. Yet many organizations are remodeling the building around each new occupant. The market keeps asking which model...

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The real agent risk that Replit’s database deletion revealed

In July 2025, Jason Lemkin, founder of SaaStr and a well-known investor in enterprise software, decided to publicly test one of AI’s most repeated promises: that anyone can build an application...

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You’re measuring AI adoption. You should be measuring AI abandonment

Every CIO can produce an AI adoption dashboard: licenses purchased, seats activated, prompts submitted per week. Boards ask for these numbers, vendors report them and they climb every quarter. What...

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AI is your newest hire. Manage it like one

In an August 2026 Gartner report, 40 percent of C-level executives say their organizations have “operationalized AI in some business processes,” yet only 13 percent say they have “achieved measurable...

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Google wants to be the gatekeeper for enterprise AI agents

Google seems to be making a strategic play to control the AI infrastructure layer, not just roll out another shiny new agent. At its Gemini at Work 2026 event this week, the tech giant unveiled what...

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5 rules CIOs must rewrite for the frontier AI era

For decades, cybersecurity benefited from a constraint that was easy to take for granted: Attackers were limited by human capabilities. Finding vulnerabilities and developing reliable exploits...

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I audited an award-winning AI project. The case study left out the cloud bill

I have audited enough celebrated technology rollouts to notice a quiet omission across the industry: nobody talks much about what happens to the unit economics once the pilot ends and the software...

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